Exceptional customer service from Reception staff, restaurant staff and cleaning staff! Nothing was too much trouble. Location was perfect. Would definitely stay again. Only suggestion would be... read more to extend the pool hours to 8pm rather than 7pm.

  I wa upgraded on my stay to a well appointed room and front desk service was perfect at all hours
The view over the marina is great and on a... read more high floor it is easy to see Brampton Island and some other islands of the Whitsundays which just seem so close
The prize however goes to the restaurant
Breakfast is excellent and the eye fillet steak dish is just amazing
Kerry and his whole team run the hotel perfectly and will be my first choice in Mackay from now on

  Room was tidy and a good size. Great balcony as well. Location close to the bars and resaurants in the area. The sfaff we freindly and approachable. The beackfast service... read more was quick and easy to order. Smiles all round. Wonderful wine list to complement the night trade.

  We have stayed in Mackay many times for work and have never quite found the accomodation very appealing. Then we finally decided to stay out at the harbour because we'd... read more been to all of the other places already. What was least favourable about the Mantra and why we didn't stay there previously was the drive out there as it made our travel time longer to work although in the end it was worth it for the gem that it is. Definitely the best place in Mackay to stay and by far. You can also relax and take the surrounds in which are very peaceful. The staff are absolutely commendable and very helpful. More

  This is the place to stay at the Harbour. We have had return visits here and never disappointed. Staff are extremely friendly , rooms with a view - can’t fault... read more anything.
Latitude 21 has amazing food - you won’t be disappointed.

  The Mackay Mantra is a must stay when you are next in Mackay. Its location overlooking the marina is fantastic, & the staff are the friendliest, go out of their... read more way to assist people you will ever meet.

  We were lucky that during this Covid time, visitor numbers were down, so we got a great deal. Not sure we could afford the normal rates.
The location next to... read more the harbour gave wonderful water views, and there was still a number of good dining options available along the esplanade walk.

  The view over the harbor and the open sea is just wow. The hotel and room were exceptionally clean and we just loved the position. It is a modern hotel... read more with all the extras are there. The staff were wonderful and happy to assist in any way. Thank you for a wonderful stay

  Wow great service, great atmosphere, food was excellent, give this establishment a go you won't be sorry, prices are fare and I have no hesitation recommending dining... read more here. And with a small well behaved dog we were still welcome to dine at the evening sitting.
5/5

  Great location and views over the Merina. Unit was very clean and in good condition, the bed was a great size and comfortable. Strange set up in the lounge with... read more two very large chairs and table combo, would rather have one lounge and coffee table, didn't look right, but functional . Very friendly staff, great pool and eating arears . Great paths to walk to beach and around the Marina.

  Great Mantra! Everything about the property was on point, clean, fresh, perfect. Will stay again when in Mackay. Loved the position, the views and walk to the fantastic beach. Best... read more view rooms face south, ours was north with an industrial ocean view but cool. Get in early if you want undercover parking, there’s only about 8 spots, rest exposed to sun

  We stayed at Mantra Mackay for seven nights while in Mackay for business. Our room on the fifth floor was excellent with enough room to set up our remote office,... read more had 360 degree views of the harbour and a spa to rejuvenate you at the end of the working day.
We dined in the restaurant every night it was open (closed Sunday and Monday) and were not disappointed with the fare - it was brilliant and we couldn't fault the meals, service and beverages. With Accor Plus membership discount on dining the value was exceptional.
Will definitely return and highly recommend the Mantra Mackay.

  Exceptional service, exceptional spacious room with a magnificent harbour view. Very professional manner on booking my room and accommodating when I decided to stay addition nights. Outstanding meals.

  Thoroughly enjoyed the stay. Service was great and room was very comfortable. Dined in the restaurant and meal was excellent. Pool was a bit chilly but it was windy. Will... read more definitely return to stay again.

  Highly recommended this beautiful hotel. The marina views were spectacular and the staff are so friendly and professional. Their restaurant, Latitude 21, is first class with menu options that will... read more please everyone. Will definitely be back, whether it be for a break away or to visit the restaurant and enjoy the delicious food.

  We loved it here at the Mantra Mackay, with beautiful views across the Marina.
From the moment we checked in, we felt welcome and have to say, all Staff from... read more the cleaners to the Restaurant Staff, were very good at their jobs and friendly, going the extra mile to make our stay a memorable one.
We would highly recommend choosing to stay here when in Mackay area.
It was a peaceful rest for us, away from the bustle of the centre of town.

  Clean room, comfortable bed & good access throughout the building. Secure parking did seem limited. Staff were all very friendly & helpful. Amazing meals during the whole stay with good... read more variety menu for breakfast, lunch & dinner. Will definitely stay again & refer to others!

  Stopped twice over a 9 day period on a recent road trip. Thoroughly enjoyed this property with it's beautiful views over the Marina. We were afforded both stays... read more with beautiful rooms. Staff were fabulous, restaurant served great food and breakfast choices were extensive. There is a lovely sized pool to relax beside if time had permitted. Would definitely return next time we are in the Neighbourhood. Many thanks Mantra Team

  Great size room, beautiful outlook and I would say the breakfast is the best we have had at any Accor resort in Australia. Teamed with fantastic service this hotel has... read more everything. Perfect place to mix business and pleasure.

  We couldn't fault the Mantra on our recent weekend stay. Room was very clean, spacious, well appointed, comfortable.
Staff were professional and friendly.
Restaurant meals excellent quality.
Beautiful... read more outlook from room, restaurant and outdoor areas looking directly over gardens and the marina.
We look forward to our next stay.

  Staff were super helpful and friendly.
Cleanliness of room and facilities of a high standard.
Plenty of onsite parking.
Beautiful gardens and great outlook.
Stayed in a standard Queen... read more room with balcony.
Gym on site.
Numerous restaurants to choose from.

  We had a lovely stay overlooking the marina. Room was fantastic & all staff were great. It’s only a short drive into the city which we didn’t mind as the... read more hotel & view made up for that. All our meals in the restaurant were exceptional. Would stay there again.

  Short 1 night stop while driving from Gold Coast to Port Douglas.
Good service at reception, Nice food & friendly service in the restaurant.
Room was spacious & clean, cant... read more fault it. Highly recommend the hotel!

  Great location on the Marina. Clean, tidy , great if you like looking at boats. Great view of the break wall which protects the marina. A good choice of... read more a restaurants to choose from downstairs, along with a one man band on the Saturday night we stayed.

  I travel a lot, and my bed and pillow are key to keeping me going. It's an age thing. Comfort is important!
Nice hotel, great location - excellent presentation and... read more importantly the hotel is clean. I was impressed with the shower, the great water pressure and the hotel is not small.
I did not try the restaurant - sad as it was obviously good - guests seemed very happy

  Beautiful and elegant accommodation. The room service and food was so delicious. The view was lovely and sitting on the large balcony each afternoon made it relaxing. The service at... read more the front desk was fantastic and very courteous. Thanks again.

  Thoroughly enjoyed our stay at the Mantra we have
stayed at other Mantras however we were pleasantly
surprised.
The room was beautiful with an ocean and side
balcony view awesome.... read more The orientation of the room
was easy to move around. Although higher rates for
this room you pay for what you get and we got so
much more.
Clothes dryer & washing machine added bonus.
Latitude restaurant downstairs great service and
food thanks Janae & staff.
Unfortunately the Wildcat cruise was booked out, so
book well in advance before you go.
Spent a beautiful day at Lambert's Beach and
Seabreeze restaurant Slades Point if you're looking
for a day out.
Be sure to walk the Southern Breakwater Trail and watch the sun rise in the morning situated directly in the front of the hotel.
Head back enjoy coffee & breakfast by the pool and plan your day.
Thanks Mantra Management & Staff. More